Recruitment Audit Case Study

MyPlus and Motability Operations: creating a more diverse workforce

Motability Operations set out to make themselves an employer of choice for disabled people, they turned to MyPlus for help. Following our in-depth recruitment audit, the company has actioned a number of changes that have contributed to a significant rise in the number of disabled employees.

This is an organisation where our whole purpose is to create solutions for disabled people. It makes absolute sense that we bring real expertise in the area into our business model so we can better represent the communities we serve.

The client

Motability Operations Ltd is the UK’s largest leasing company, delivering the Motability Scheme to over 670,000 disabled people.

Particularly in the early careers space, people want to join companies that are taking a progressive approach to diversity. It's a really powerful draw.

The challenge

  • Boost performance through greater diversity

  • Attract the best talent

  • Achieve B Corp certification

  • Have a diverse workforce that reflects the wider population

MyPlus are a great working partner and they've resulted in us driving through a lot of positive change. They're also a great source of advice on what's going on in the world, trends and changes that we should know about.

The solution

  • In-depth research with key stake-holders

  • Full review of attraction strategy, processes and communication

  • Detailed recommendations in including both ‘quick wins’ and broader cultural shift

MyPlus has helped increase the level of confidence we have as an organisation that we're attracting candidates with disabilities and that this is a good place to work. They've played a big part in helping us towards being an employer of choice.

Key actions and results

  • Use data to identify barriers to recruitment

  • Mainstream disability in corporate communications

  • Sell the benefits of transparency around diversity

  • Provide tailored support for employees with disabilities

Proportion of employees with disabilities up from 9% to 15%
Proportion of new hires and existing employees sharing information about disability up from 59% to 81%